#acupoftea - mail.ontime-ae.com

System	:	Linux server1.ontime-gulf.com 4.18.0-553.5.1.el8_10.x86_64 #1 SMP Wed Jun 5 09:12:13 EDT 2024 x86_64
Software	:	Apache
Server	:	162.0.230.206
Domains	:	40 Domain
Permission	:	[ drwxr-xr-x ]
	:	/ var / softaculous / helpdeskz /

216.73.216.50

Home

File info.xml

<soft xmlns="http://www.softaculous.com">
	<overview>
		<img src="logo.gif" style="float:right;margin:10px;" alt="" />{{overview}}
	</overview>
	<features>
		{{features}}
	</features>
	<demo>
		http://www.softaculous.com/demos/HelpDeskZ
	</demo>
	<ratings>
		http://www.softaculous.com/softwares/customersupport/HelpDeskZ
	</ratings>
	<space>
		18272128
	</space>
	<support>
		http://community.helpdeskz.com/
	</support>
	<version>
		2.0.2
	</version>
	<mod>6</mod>
	<mod_files>2</mod_files>
	<release_date>10-03-2021</release_date>
	<admin>staff/login</admin>
	<softversion>
		4.5.4
	</softversion>
	<requirement check="php" type="version" operator="ge" value="7.3.0" />
	<requirement check="php" type="extension" name="fileinfo" />
	<requirement check="php" type="extension" name="iconv" />
	<requirement check="php" type="extension" name="imap" />
	<requirement check="php" type="extension" name="mbstring" />
	<requirement check="php" type="extension" name="intl" />
	<languages>
		<english-overview>
		HelpDeskZ is a FREE and Open Source help desk solution for your business. It is easily integrated to your site and support requests can be created via email or web-based forms.
		 
		It will give you a friendly interface for your site's tickets management. You can create a wide knowledge base for your customers and with the opportunity to create Canned Responses for the most popular requests, your will improve your support sytem productivity. In resume, powerful, easy to use, reliable, open source and FREE.
		 
		HelpDeskZ is released under <a href="http://www.helpdeskz.com/license/gpl" target="_blank">GNU General Public License</a>.
		</english-overview>
		<english-features>
		<ul>
			<li>Unlimited staff and users </li> 
			<li>Unlimited departments </li> 
			<li>Ticket priority levels </li> 
			<li>Ticket attachments </li> 
			<li>Canned responses </li> 
			<li>Knowledgebase integrated </li> 
			<li>Custom fields to have additional information </li> 
			<li>Login-Share system to integrate your help desk to third-party applications </li> 
			<li>Multilanguage </li> 
			<li>Autoclose tickets after X hours </li> 
			<li>SMTP mail options </li> 
			<li>Allow the use of SEO-friendly URLs </li> 
			<li>Ability to open or answer tickets via e-mail (pipe or IMAP) </li> 
			<li>Two-factor authentication </li> 
			<li>API tool </li> 
		</ul>
		</english-features>
		<english-exp_ad_pass>New password. Leave blank if you do not want to reset the password</english-exp_ad_pass>
		<english-err_no_username>Please provide the username to reset the password</english-err_no_username>
		<english-err_no_such_user>The Admin username is incorrect and does not exist!</english-err_no_such_user>
		<english-system_email>System Email</english-system_email>
		<english-sys_email_exp>System Email can not be as same as Admin Email</english-sys_email_exp>
		<english-admin_email_exp>Admin Email can not be as same as System Email</english-admin_email_exp>
		<english-email_should_be_different>System Email can not be as same as Admin Email</english-email_should_be_different>
		<english-no_pass_encrypt>Could not encrypt admin password because the domain is not pointing to the correct server</english-no_pass_encrypt>
	</languages>
</soft>

Name	Type	Size	Permission	Last Modified	Actions
.	DIR	-	drwxr-xr-x	2024-06-25 09:43:59
..	DIR	-	drwxr-xr-x	2025-10-25 09:38:52
images	DIR	-	drwxr-xr-x	2024-06-25 09:43:59
php53	DIR	-	drwxr-xr-x	2024-06-25 09:43:59
php56	DIR	-	drwxr-xr-x	2024-06-25 09:43:59
php71	DIR	-	drwxr-xr-x	2024-06-25 09:43:59
php81	DIR	-	drwxr-xr-x	2024-06-25 09:43:59
php82	DIR	-	drwxr-xr-x	2024-06-25 09:43:59
Helpdesk.php	text/x-php	1009 B	-rw-r--r--	2021-12-23 06:54:36
clone.php	text/x-php	4.67 KB	-rw-r--r--	2024-05-02 07:15:12
edit.php	text/x-php	4.93 KB	-rw-r--r--	2024-05-02 07:15:12
edit.xml	text/html	433 B	-rw-r--r--	2021-12-23 06:54:36
extend.php	text/x-php	9.19 KB	-rw-r--r--	2024-05-02 07:15:12
fileindex.php	text/plain	113 B	-rw-r--r--	2021-12-23 06:54:36
import.php	text/x-php	4.46 KB	-rw-r--r--	2024-05-02 07:15:12
info.xml	text/html	3.3 KB	-rw-r--r--	2024-05-02 06:25:50
install.js	text/plain	921 B	-rw-r--r--	2021-12-23 06:54:36
install.php	text/x-php	5.2 KB	-rw-r--r--	2024-05-02 07:15:12
install.xml	text/html	1.66 KB	-rw-r--r--	2021-12-23 06:54:36
md5	text/plain	2.04 KB	-rw-r--r--	2024-05-02 07:15:12
notes.txt	text/plain	203 B	-rw-r--r--	2021-12-23 06:54:36
update_pass.php	text/x-php	541 B	-rw-r--r--	2021-12-23 06:54:36
upgrade.php	text/x-php	5.11 KB	-rw-r--r--	2024-05-02 07:15:12
upgrade.xml	text/plain	380 B	-rw-r--r--	2021-12-23 06:54:36

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